Please note that by viewing or using our website, you agree to the terms and conditions outlined below:
A non refundable deposit of 50% of the total fee payable under these terms and conditions is due immediately upon the starting of any web design project. The remaining 50% shall become payable when the work is completed to the satisfaction of the client. Tidy Design reserves the right not to begin the Work until the said deposit has been paid in full. The fee quoted in the contract does not include the cost of domain registration, hosting set up fee or hosting unless otherwise stated in the invoice. All website design work is quoted by the hour, if the hours quoted are exceeded then an additional charge may apply. All website quotes are valid for 30 days, if payment is not made within this 30 day period, we reserve the right to re-quote or cancel a project.
Domains & Hosting
Before transferring a domain or hosting to/from Tidy Design a transfer fee of £45.00 must be paid (per domain) unless otherwise agreed. Please make all cheques payable to Tidy Design and enclose a cover letter confirming the domain you wish to register, transfer or host. If you are transferring a website away from Tidy Design and have an invoice outstanding with us then Tidy Design reserves the right to withhold a site until the outstanding invoice is settled. If website hosting is no longer required with Tidy Design then all we ask for is notification from our client of this prior to the invoice payment date. Domains and hosting are charged per annum (unless otherwise stated in the invoice), this amount is non refundable.
Please note that any area of Tidy Design that requires you to reveal financially sensitive information (ie, your Credit Card number) to continue with an activity such as an online purchase is located on a Secure Server.
Search Engine Optimisation
At Tidy Design we believe in white hat SEO. Tidy Design will never guarantee a listing on a Search Engine (set dates and times) and the client accepts that it is the Search Engines and not Tidy Design who determine whom they list on page one. The client further understands there is no guaranteed placement or ranking when it comes to organic search. New websites may also take up to 3 months to appear in Google's SERP (Search Engine Result Pages), a domains age is a search result factor. Finally, algorithm updates released by Google, Yahoo or Bing may influence a websites position in a search, these are updates we monitor. As the industry of search and technology is fast moving and constantly evolving, changes to Google search are somewhat out of our hands. If updates to Google requires us to re-think a clients SEO strategy then we will adjust campaigns accordingly. We can not however be held liable for what we deemed as best practice during the length of your SEO campaign with us.
The client is to supply all materials and information required for Tidy Design to complete the Work in accordance with the agreed specification. Such materials may include, but are not limited to, photographs, written-copy, logos and other printed materials. Where the client's failure to supply such materials leads to a delay in completion of the work, Tidy Design has the right to extend previously agreed deadlines for the completion of the Work. Where the client's failure to supply materials prevents progress on the project for more than 31 days, Tidy Design has the right to invoice the client for any part or parts of the work already completed.
Under no circumstances will Tidy Design be responsible or liable for financial or other loss or damage caused by the failure or use or misuse of its software. The client should ensure that data on their site is regularly backed up and that a contingency plan is in place to minimize possible losses as a result of software failure. Please note that this includes emails, company branding and databases. If Tidy Design is called upon to re-create or salvage lost data, a support fee will be charge for our time.
Updates & Support
At Tidy Design we offer a Pay As You Go update and support service to all our clients. If you do not use it, you will not be charged. Tidy Design takes no responsibility for errors, functionality or site maintenance (unless a support contract is in place) of a website after the project has been completed.
In no event will Tidy Design be liable to the client or any third party for any damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate web pages or a website. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
The terms and conditions agreed between Tidy Design and the client shall be governed by and construed in accordance with English Law. By working with Tidy Design the client agrees to this... If you have any questions then please do contact us.