Tidy FAQs

Yes, of course. Before we arrange a meeting, we like to gather a little information about your project. This helps us understand your goals and confirm that we can deliver within your timeframe and budget. To get started, please download and complete our project spec document, and we’ll be in touch to arrange a meeting once we’ve reviewed it.

The cost of a website depends on your specific requirements, as there are many variables to consider. Tidy Design charges £50 (ex VAT) per hour and offers a fully bespoke web design and development service. The size and technical complexity of a project will determine how many hours we need to allocate. Once we’ve reviewed your project spec, we can provide an estimated timescale and cost. For a more detailed breakdown of what influences pricing, you may also find our guide helpful: How much does web design cost?

A development budget is the total amount of money allocated to your project. This is divided by Tidy Design’s hourly rate to determine the available time for design, development, and related tasks. The budget is then used across the full lifecycle of the project, from initial planning through to completion. If you have a set budget in mind, we’re happy to work within it. In these cases, we can help define and deliver a Phase One MVP (Minimal Viable Product), allowing you to launch with core functionality and build on it over time.

Yes. Collaboration is key to creating a successful website, and we believe the best results come from working closely with our clients at every stage. Tidy Design has developed a detailed process document that outlines how we guide projects from initial discovery and planning, through design and development, to testing, launch, and ongoing support. Our process focuses on clear communication, realistic timelines, and regular feedback, ensuring your project stays aligned with your business goals. By setting expectations early and maintaining transparency throughout, we aim to build strong, long-term working relationships rather than one-off transactions. Please download the document to get a clear picture of how we work and what you can expect when partnering with Tidy Design.

A development link is a private web address we provide at the start of your project. It allows you to view your website as it’s being built and see progress in real time. We find this approach encourages collaboration and gives you the opportunity to share feedback as the design takes shape. It also offers reassurance by making progress visible throughout the build. Alongside the development link, we send regular project update emails. These provide a clear overview of the work completed and outline the next steps, helping you stay informed from start to finish.

Yes, in most cases we can help, although it will depend on the framework your website is built on and its overall age. If you email us a link to the website in question, we’ll be happy to take a look and advise on the best next steps. Please note that older websites can carry a level of “technical debt”, meaning even small updates may take additional time depending on the site structure, platform, and underlying codebase. Supporting both new and existing clients with ongoing website updates is a big part of what we do. We’re always happy to help and suggest practical improvements where possible. For more details, please see our website updates page.

The timeline for your website depends on the scope and complexity of the project, as well as our current workload. In some cases, we may be able to start quickly, while at other times our schedule may be booked several weeks in advance. Before any design or development begins, we’ll discuss your preferred timescale and any key deadlines. We always aim to meet agreed timelines, and the more notice we have, the better we can plan and allocate resources. Please note that if additional features or content are added during the build, this can extend the overall timeline and launch date. Clear planning at the start helps ensure a smoother and more predictable delivery process.

Tidy Design has its own VPS (Virtual Private Server) and hosts many client websites. This allows us to manage performance, security, and updates more effectively. For security and support reasons, we only host websites that we manage in-house. If you’re looking purely for server access without ongoing website management, our hosting service may not be the right fit. We’re happy to advise and support you with your website hosting, whether you already have a hosting provider or are looking to move. If your website is hosted elsewhere, that’s absolutely fine - we simply require server access prior to deployment, which your hosting company can usually provide via cPanel or similar.

Hosting costs will depend on your hosting requirements, the smaller websites we manage pay £75-£150 (ex vat) per annum. The larger websites we manage (those on their own Virtual Private Server) pay £100+ (ex vat) per month. Hosting is typically charged on an annual basis and is non-refundable. We are more than happy to discuss your hosting options with you, please give us a call. You will find cheap “shared hosting” packages online if you shop around, however, like most things in life you do get what you pay for. Cheaper hosting is more affordable, however your website may well be one of several hundred on a shared IP address, this is not great for Google.

For all new projects we require a 50% deposit prior to starting work (unless otherwise agreed). Once received, we will make a start on your project. The remaining balance becomes payable on completion or if/when the deposit amount (hours worked) is exceeded. This will depend on the size of your project and number of hours allocated. When it comes to any ongoing support and/or updates we charge in 15 minute intervals, this gets recorded and forms part of a daily timesheet. Charging in 15 minute intervals helps to keep costs down for our clients. Tidy Design works on a "pay as you go” basis, covering time and material. All work gets logged and billed for at month-end, payment terms 30 days net.

This is not how we work sorry, we charge per hour covering our time and material. Please note we are happy to quote for work, this will be an approximate cost based on the work involved and the time required to complete it. A formal project specifications doc would be drafted by Tidy Design, this would list both tasks and the associated man-hours. Before this document is created we do require a project spec from the customer (something in black and white, a project overview), ideally this would contain; all content finalised, graphics and photography, website pages and functionality.

The short answer is yes, however we would (unless otherwise agreed) charge for our time, research and support. A quick disclaimer; as this is your own business / project, it is down to you to map out all content, photos, functionality, pages, unique selling points, its purpose, end-goals, target audience, etc… Although we are happy to assist and consult on these matters, the process of creating a “project spec” can be very time consuming (done properly).

Website content (text, photos and/or graphics) are the responsibility of the website or business owner. If you wish to employ a content writer, artist or photographer to assist with this then please let us know. Maybe you are looking for some honest feedback or guidance on content? Someone to skim over a draft content doc, reviewing items such as your “keyword density” and use of “header tags”, if so Tidy Design can help...