COVID-19 and Working Remotely

Learn more Got it

Privacy Policy

Please read through our privacy policy carefully as it describes our collection and use of data on this website. If you have any questions or concerns regarding privacy then please feel free to contact us, we’d be delighted to help.

Who we are

Tidy Design is a trading name of MJWARD UK LTD (6980926), a limited company registered in England and Wales, incorporated in August 2009. As a business we have worked on hundreds of bespoke web-dev projects, ranging from single page websites to national NHS software. Our head office is open weekdays (9 to 5) and located in Port Solent, Portsmouth, Hampshire.

Collecting information

In order to process a new website enquiry you will either fill in a contact form on our website or email us direct. These enquiries end up in a mailbox which resides on our VPS (Virtual Private Server). Currently all enquiries/emails are not saved in any database(s) we control, however we are looking to improve customer relations by introducing MailChimp (a third party mailing client). To be added to a Tidy Design mailing list (MailChimp) you would first need to opt-in, we would never add your name and email without your permission.

How we use your information

Users contacting Tidy Design via our website do so at their own discretion. Any personal information we obtain (be it via telephone, emails or meetings) is kept private and stored securely at our office until is no longer required. You have the right to request we no longer contact you, in this instance your details would be removed. If/when business is confirmed with Tidy Design your company details will be added to our accounts database for the purpose of invoicing.

Sharing your information

We do not share your data with other companies or organisations, this is simply not cool. We do however reserve the right to recommend your products or services to other customers we work with, recommendations are only made if we (Tidy Design) see both parties benefitting.

Marketing

Tidy Design may use your personal information to contact you RE products or services that may be of interest to you/your business. Our EMS (email marketing service) provider is MailChimp however you will need to opt-in in order to receive these promo emails. You can unsubscribe from an email marketing campaign at any time, a link to do so will form part of a Tidy Design promo email.

Your information

We do retain your personal information for the duration of a business/working relationship, as long as it is relevant we will keep you on file. If you request a copy of your information you may be required to pay small admin fee. Rest assured we do not pass on personal information to any third party’s, your personal information will only be used for communications between us (Tidy Design and its customer). Tidy Design understand the importance of privacy, your data belongs to you which means you have the right to be forgotten. We aim to give you more control over your information, and put measures in place to keep your information secure. As a company we are always looking to improve our products and services, giving you (our valued customers) the best possible user experience. We do keep data in our system until it is no longer relevant, but you can request we remove it at any time.

Changes to our privacy policy

Tidy Design is working hard to address new data regulations (including GDPR), this means we may change our Privacy Policy from time to time in order to comply with any changes to the law. This will not reduce your rights, we are simply trying to tick all the correct boxes and keep everyone (all relevant parties) happy.

Security and storage

Keeping personal information secure is very important to us all at Tidy Design. We follow generally accepted standards in order to backup and protect information sent to us. Our website is hosted with Media Temple, we pay a premium for a premium service. Media Temple offer 24/7 tech support, premium web and cloud hosting, VPS hosting, and dedicated server solutions. If you believe your personal information has been compromised in any way then please contact Tidy Design immediately.

Other sites and social media

Tidy Design is not liable for any third-party content you access via social media shares or via ads you may come across whilst browsing our website(s). Although we do our best to verify that third part links are both safe and relevant, in no event will Tidy Design be liable for any damages.

Final note

If you have read down this far then thank you for reading, lots of information to digest! If you have any further questions about how we treat your information and data then please write to: Michael Jon Ward, Tidy Design, Office 56, Pure Offices, One Port Way, Portsmouth, PO6 4TY.